Privacy Policy

Last Updated: September 25, 2026

At Total Light Design, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, contact us, or use our services.

By using totallightdesign.com, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you submit a form, request an estimate, contact us, or communicate with our team.

Personal Information

Depending on how you interact with our website, we may collect:

Full name
Phone number
Email address
Property or mailing address
Questions, comments, and other information you provide
Photos or images of your property that you choose to upload
Information related to your lighting project or service request

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We may use the information we collect for purposes including:

Responding to your inquiries and requests
Providing estimates and information about our services
Scheduling consultations or services
Communicating with you about your project
Providing customer support
Improving our website, services, and customer experience
Understanding website usage and performance
Protecting our website, customers, and business from fraud or misuse
Complying with applicable legal requirements

3. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations. This may include sharing information with:

Service providers who assist with website hosting, technology, communications, or business operations
Professional service providers working on our behalf
Government authorities or law enforcement when required by law
Other parties when necessary to protect our legal rights, safety, or property

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and analyze how visitors use our website.

Cookies are small text files stored on your device. You can adjust your browser settings to refuse or limit cookies. However, disabling cookies may affect some website functionality.

5. Third-Party Services

Our website may use third-party services for functions such as website analytics, advertising, communication, form processing, hosting, or other business purposes.

These third-party services may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our website.

6. Communications

If you provide your phone number, email address, or other contact information, we may use it to respond to your inquiry, provide requested estimates, communicate about your project, or provide service-related information.

You may contact us if you no longer wish to receive non-essential communications.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information. These may include the right to:

Request access to personal information we may hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Ask questions about how your information is used
Opt out of certain communications

To make a privacy-related request, please contact us using the information provided below.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.